Field Collection Leads - Palembang

Are you a dynamic professional looking to make a tangible impact in the financial sector? Join Home Credit as a Field Collection Leads in Palembang! We are seeking a dedicated and results-oriented individual to lead our collection efforts in the region. In this pivotal role, you will be responsible for managing a team of collection agents, ensuring that debt recovery targets are met, and maintaining strong relationships with borrowers. This is an exciting opportunity to grow your career in a fast-paced and dynamic environment.

Home Credit is a leading financial services company in Indonesia, committed to providing responsible lending solutions. With a strong presence in Palembang, we are looking for a Field Collection Leads who can drive our collection efforts and contribute to our mission of financial inclusion. If you are passionate about financial services and want to make a difference, we invite you to join our team.

📋 Tanggung Jawab Pekerjaan

• Manage a team of collection agents, providing guidance and support to ensure they meet their performance targets.
• Develop and implement collection strategies to maximize debt recovery.
• Monitor and report on collection performance, providing regular updates to management.
• Build and maintain strong relationships with borrowers to facilitate debt resolution.
• Ensure compliance with all relevant laws and regulations.
• Conduct regular training and coaching sessions for the collection team.
• Collaborate with other departments to resolve complex collection cases.
• Participate in cross-functional projects to improve collection processes.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 3 years of experience in debt collection or a related field.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Familiarity with collection software such as Salesforce or similar platforms.
• Knowledge of Indonesian financial regulations and laws.
• Ability to work under pressure and meet tight deadlines.
• Proven track record of achieving collection targets.

🛠️ Keahlian

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