Patient Coordinator & Receptionist

Join Miracell, a leading healthcare provider dedicated to delivering exceptional patient care and innovative medical solutions. We are seeking a compassionate and organized Patient Coordinator & Receptionist to join our dynamic team in Tangerang Selatan. As a Patient Coordinator & Receptionist, you will be the first point of contact for our patients, ensuring a seamless and efficient experience from the moment they arrive at our facility. This role is crucial in maintaining our high standards of service and patient satisfaction.

In this role, you will manage patient appointments, coordinate with healthcare professionals, and handle administrative tasks with precision. You will use our in-house scheduling software, Miracell Scheduler, to manage appointments and patient records. Daily, you will greet patients, answer inquiries, and direct them to the appropriate departments, ensuring a welcoming and professional environment.

At Miracell, we offer a supportive work environment, opportunities for professional growth, and a competitive salary. Join us and be part of a team that values compassion, efficiency, and excellence in healthcare.

📋 Tanggung Jawab Pekerjaan

• Manage patient appointments and schedules using Miracell Scheduler.
• Greet and assist patients, answering inquiries and directing them to the appropriate departments.
• Coordinate with healthcare professionals to ensure timely and efficient patient care.
• Handle administrative tasks, including patient registration, billing, and insurance verification.
• Maintain accurate and up-to-date patient records.
• Provide exceptional customer service, ensuring patient satisfaction and comfort.
• Assist in maintaining a clean and organized reception area.
• Follow all healthcare regulations and protocols to ensure compliance.

🎓 Kualifikasi & Syarat

• High school diploma or equivalent.
• Minimum 2 years of experience in a receptionist or administrative role, preferably in a healthcare setting.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in using computer software, including Microsoft Office and scheduling tools.
• Knowledge of healthcare terminology and procedures.
• Ability to work well under pressure and in a fast-paced environment.
• Compassionate and patient-oriented attitude.

🛠️ Keahlian

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